1. What material do you use on attachments?
CSW Machinery has its high standard on choosing material using on an attachment. Using very high tensile steel plate (ie. WQ345/460/690, WH60, BHG700/750, BG785, Bisplate70/80/100) on structuring part of an attachment; and wear-resistant steel (ie. NM400/450/500, AR400/450/500, Bisplate 400/450/500, Hardox400/450/500) on wear parts; teeth and shank, side cutters, bolts, cutting edges for Chinese top 5 brands. Metallurgy performance must be considered during our designing, cutting, bending, fitting & welding of our attachments.
2. How long does your attachments guarantee?
CSW Machinery guarantees its attachments using of 12 months from day they start using and no more than 18 months from day shipped out. Any problem caused by defect of design, manufacturing will be replaced or compensated at an agreed term by both parties.
3. How long can an order deliver?
Usually, any order less than one container takes about 2 weeks to finish; Order of 1-2 container takes 4 weeks; Order over 2 container takes 6 weeks to deliver. At busy manufacturing season, manufacturing time needs more which can confirm by discussion. For some often used models of excavator buckets, we hold bit stock from time to time.
4. How to pay?
Stock, order to finish within 2 weeks, or order less than USD4000 value, full payment at order; Order over USD4000 value 30% deposited in to start, 70% balance paid to deliver. Inspection service accepted.
5. Can we arrange delivery?
Yes, we have very good relationships with shipping companies, express suppliers. And we always get good rate for container load shipping, less than container shipping, DHL/Fedex/TNT/UPS air shipping